1. Grab a measuring tape

2. Thobe Length: From the shoulder blade to just above the ankles or your preferred length, measure the length.

3. Chest Size: Measure all the way around the chest from the widest point. Ensure no gap between tape measure and chest.

4. Add to your chest measurement either 4, 6 or 8 inches based on your thobe fit.

SLIM FIT > 4 inches

STANDARD FIT > 6 inches

LOOSE FIT > 8 inches

5. Then divide by 2, to get the chest size for the thobe. 

(For custom made, do not divide by 2 or add any gaps)

For Example, if your chest measurement is 40 inches and want a standard fit thobe. 40+6 = 46 inches divide by 2 = 23 inches.

In this case, choose the closest size up, which would be 24" (Large).

The below is specifically for made 2 measure thobes.

4. Arm: Measure from the top of your shoulder blade, down along the outside of your arm, to the knuckle of your thumb. Make sure your arm is relaxed for an accurate measurement.

5. Wrist: Wrap the measuring tape around your wrist, ensuring it's snug but not too tight. There should be no gaps between the tape and your skin.

6. Shoulder: Measure from the edge of one shoulder blade across the top of your back to the other shoulder blade. Stand naturally for a precise measurement.

7. Stomach: Wrap the measuring tape around the fullest part of your stomach. Make sure the tape is parallel to the ground and is neither too loose nor too tight.

8. Neck: Place the tape around the base of your neck where the collar sits. Leave enough room for comfort without making it too tight.

Made To Measure Thobe: At My Little Jubba , each made-to-measure item is crafted according to the measurements provided by the customer. However, due to the handmade tailoring process, please note:

There is a standard tolerance of 2-3 cm in the final measurements. This is within industry norms and does not constitute a defect.

It is the customer's responsibility to provide accurate body measurements. We tailor garments based on the exact numbers submitted, and we are not liable for incorrect measurements provided by the customer.

Returns, refunds, or exchanges will not be accepted for made-to-measure items due to measurement discrepancies within the standard tolerance.

Adjustments, if needed, may be possible at an additional cost.

By placing an order, you agree to this policy. If you have any doubts about measuring correctly, we recommend seeking professional assistance before submitting your measurements.

We deliver UK, US, Europe and internationally to over 220 countries worldwide!

All thobes items are handmade on order, please allow 4 to 5 working days to complete your order.

See >Shipping Policy<

• Middle East - AED 36, FREE Shipping Over AED 225

• North America - $20, FREE shipping over ~USD95

• UK - £14.99, FREE shipping over £70

• Europe - €12, FREE shipping over ~€80

• ASIA - $12, FREE shipping over ~$150

• Australia - $26.99, FREE shipping over ~$195

Returns

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all tags attached.

Certain items are not returnable. Please read our full refund policy by > clicking here <

Promotional Offers - Non-Refundable

If an order qualifies for a free item as part of a promotion (e.g., purchasing 4 thobes to receive a free item), the entire order, including paid items, becomes ineligible for returns or exchanges. This policy ensures fair application of promotional offers. Please review your order carefully before completing your purchase.

Made To Measure Thobe/Abaya: At My Little Jubba , each made-to-measure item is crafted according to the measurements provided by the customer. However, due to the handmade tailoring process, please note:

• There is a standard tolerance of 2-3 cm in the final measurements. This is within industry norms and does not constitute a defect.
• It is the customer's responsibility to provide accurate body measurements. We tailor garments based on the exact numbers submitted, and we are not liable for incorrect measurements provided by the customer.
• Returns, refunds, or exchanges will not be accepted for made-to-measure items due to measurement discrepancies within the standard tolerance.
• Adjustments, if needed, may be possible at an additional cost.

By placing an order, you agree to this policy. If you have any doubts about measuring correctly, we recommend seeking professional assistance before submitting your measurements.

Cancellation of Orders

• Before Shipment:

Before Material Is Cut: If you cancel your order before work has begun, you will receive a full refund without charges.

After Material Is Cut (3 hours after order is placed): If you cancel after work has started, you will incur a charge of 25% of the total thobe value.

24 Hours After Order Placed: If you cancel after 24 Hours of placing your order, you will incur a charge of 50%. All thobes are handmade on order.

• After Shipment: If you cancel after shipment, refuse the shipment, or if DHL is unable to deliver and we must recall the shipment, you will be responsible for both the outbound and return shipping fees, including a 25% charge of the total value of the thobe.

Time Frame and Conditions for Returns

• Return Deadline: Products must be returned within 7 days from the date you received them.
• Condition of Return: The items must be returned in their original state with all tags intact: unworn, unwashed, with all tags attached, and free from any odors or stains. If tags have been removed or broken, the items will not be accepted. All items are security tagged to ensure they have not been worn.

Non-Returnable Items

• Custom and Tailor-Made Products (Thobes): Products with customized options or thobes made to specific measurements are non-returnable. These items are crafted according to individual specifications and cannot be resold.
• Made To Measure Thobe/Abaya: At My Little Jubba , each made-to-measure item is crafted according to the measurements provided by the customer. However, due to the handmade tailoring process, please note: to provide accurate body measurements. We tailor garments based on the exact numbers submitted, and we are not liable for incorrect measurements provided by the customer. If you have any doubts about measuring correctly, we recommend seeking professional assistance before submitting your measurements.
• Bisht(s): Handmade on order and tailored to individual lengths, bishts are non-refundable once made.
• Farwa(s): Customers are responsible for the cost of return shipping, as well as any shipping fees for exchanged items. To initiate a return or exchange, please contact our customer service team at
• Discount Code Purchases: Items purchased using a discount code are non-returnable.
• Perfumes & Oud Oils: Non-refundable for hygiene reasons
• Sale Items: Only regular-priced items may be refunded. Unfortunately, sale items cannot be refunded.
• Free Items: If an order qualifies for a free item as part of a promotion (e.g., purchasing 4 thobes to receive a free item), the entire order, including paid items, becomes ineligible for returns or exchanges. This policy ensures fair application of promotional offers. Please review your order carefully before completing your purchase.
• Fast Track: The fast track fee is non-refundable.
• Shipping Costs: Shipping costs are non-refundable.

Policy

Returns must be sent via DHL only.

Sending returns via DHL ensures timely receipt and avoids issues with customs in the UAE. Ensure items are sent back tracked, marked as low value, and clearly stated as 'RETURN TO SELLER'. All items entering the UAE are liable for import duty; items exceeding £5 ($6/€6) in import duty will not be accepted.

Cost of Returns Shipping for Refunds & Exchange

• Return Shipping Fees: You are responsible for arranging and paying for your own returns shipping. If you decide to return your item(s) for a refund, please email sales@mylittlejubba.com.
• Restocking Fee for Returns: There will be a handling fee of 25% of the return item(s) value, deducted from your refund as all items are hand made on order.

Use of Courier Other than DHL

We will not accept responsibility for returns sent via couriers other than DHL. If your chosen courier fails to deliver or if we incur high import duties, we cannot be held liable. Label all returns with 'Return to Seller.’ Import duty charges exceeding £5 ($6/€6) will be deducted from your refund.

How to Submit a Return

1. Initiating a Return: Contact our customer support team via email at sales@mylittlejubba.com. Note our UAE office hours are Sunday to Thursday.
2. Approval of Return: You will receive an email confirming whether your return is approved, typically within 24 to 48 hours.
3. Return Details: If approved, we will provide details to arrange the return.

Cancellation of Orders

• Before Shipment:
• After Shipment: If you cancel after shipment, refuse the shipment, or if DHL is unable to deliver and we must recall the shipment, you will be responsible for both the outbound and return shipping fees, including a 25% charge of the total value of the thobe.

For further assistance, please contact us at sales@mylittlejubba.com.

Wo werden Ihre Thobes hergestellt?

Unsere Thobes werden in den Vereinigten Arabischen Emiraten geschneidert.

Ist alles auf Ihrer Website maßgeschneidert?

Nein, wir bieten auch handgefertigte Thobes mit voreingestellten Designs und Stilen an, die auf Bestellung angefertigt werden, einschließlich fertiger Accessoires, die bestellbar sind.

Ich habe gerade eine Bestellung aufgegeben. Kann ich die Anpassungen ändern?

Ja, bitte informieren Sie uns innerhalb des nächsten Werktags (VAE-Zeit), da wir mit der Bearbeitung Ihrer Bestellung beginnen, sobald wir sie erhalten.

Werden ausverkaufte Artikel wieder aufgefüllt?

Ja, wenn Nachfrage besteht, werden wir das tun. Wenn Sie etwas interessiert, senden Sie uns eine E-Mail an sales@mylittlejubba.com und wir werden versuchen, eine Lösung zu finden.

Ich habe einige Ideen für einen Jubba. Können Sie ein individuelles Design für mich erstellen?

Senden Sie uns eine E-Mail an sales@mylittlejubba.com und wir werden sehen, was wir tun können.

Kann ich Anpassungen vornehmen, die nicht auf der Website verfügbar sind?

Senden Sie uns eine E-Mail an sales@mylittlejubba.com und wir werden sehen, was wir tun können.

Sind die Thobes nur für die chemische Reinigung geeignet oder kann ich sie in der Maschine waschen?

​Die meisten unserer Thobes können im Kaltwaschgang in der Maschine gewaschen werden. Alle Wollprodukte sollten chemisch gereinigt werden.

Machen Sie Jubba für Erwachsene?

​Ja, natürlich!

Wie überprüfe ich meinen Bestellstatus?

Melden Sie sich bei Ihrem Konto an und gehen Sie zu Ihrem Bestellverlauf oder kontaktieren Sie uns per Telefon, E-Mail oder WhatsApp.

MESSUNGEN

Nachdem Sie Ihr Design ausgewählt haben, werden Sie gebeten, Maße anzugeben.

Brauche ich einen Schneider, der meine Maße nimmt?

Gar nicht.

Kann ich die Maße eines Thobe verwenden, den ich besitze?

Ja! Wenn Sie das gerne tun, dann sind wir es auch.

Wie stelle ich sicher, dass meine Messungen korrekt sind?

Befolgen Sie unsere schriftlichen und Videoanweisungen und Sie können nichts falsch machen.

Welche Zahlungsmethoden werden akzeptiert?

Alle gängigen Debit- und Kreditkarten.

Wie lange dauert es, bis ich meine Bestellung erhalte?

Die Lieferung erfolgt in 6-11 Tagen.

Wie wird meine Bestellung versendet?

DHL. Wir senden Ihnen die Sendungsverfolgungsinformationen per E-Mail, wenn Ihre Bestellung versandt wird.

Muss ich zusätzliche Zollgebühren zahlen?

Für Adressen außerhalb der Vereinigten Arabischen Emirate können zusätzliche Zoll- und/oder Zollgebühren anfallen, die ausschließlich vom Empfänger zu tragen sind.

In welche Länder versenden Sie?

Wir verschicken Weltweit.

Wie ändere ich meine Lieferadresse?

Bitte senden Sie uns eine WhatsApp unter +971 5623 09990 mit Ihrer Bestellnummer und Ihrer neuen Lieferadresse.

ÄNDERUNGEN & RÜCKGABEN

Was ist, wenn mein Thobe nicht passt?

Schicken Sie uns eine Whats-App oder eine E-Mail an sales@mylittlejubba und wir werden uns darum kümmern.

• Wash similar colours together

• Wash at low temperature

• Cashmere Wool - Dry Clean ONLY

• Do not bleach

• Do not tumble dry

• Iron at moderate temperature